If your website hosting company supplies live chat support, you're able to speak to a representative live and learn useful information or get an issue resolved in a timely manner. The advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with access to the world wide web, which means that you won't pay any charges when you're in another country or state. In addition, it will be a lot quicker to copy and paste details such as domain names, usernames or error messages in other words details which are sometimes hard to share with the other side on the telephone. The live chat is also a much quicker solution to contact the web hosting company's support team compared to using a ticketing system. Last, but not least, in case some situation requires a bit more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, therefore you will not waste time - something that is not possible if you are on the phone.
Live Chat Support in Web Hosting
As part of the support services that we offer for all our Linux web hosting, we have live chat support which is online 24x7, even on holidays. You can contact us regardless of whether you already own an account or not, as we will help you with pretty much anything, ranging from supplying you with general info on our services in case you are not a client yet and you are interested in purchasing one of our plans, to helping you with setting up an e-mail account in an e-mail client. Part of the issues are more technical and time-consuming, and you'll need to use the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is designed for all of our potential and active customers. In case you are searching for a new web hosting account, you can chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting packages so that you can pick the right plan for your web sites. In the event that you already have an account with us, we can support you in a timely manner with billing, general and first-level techissues. Though in some cases you will have to open a ticket because there're issues that can't be resolved on the live chat, we can assist you with various common tasks, for instance setting up an e-mail account in an e-mail client or redirecting one domain name to another. This way, you will enjoy prompt support and you'll save a lot of time.