Irrespective of the fact that the web hosting service offered by the different companies seems identical, each provider has got a personalized platform with its own modifications and ways to perform certain procedures. This is the reason why, a vast knowledge base would be incredibly helpful both for persons with zero experience and for technically competent individuals who will ultimately find out how particular procedures are executed, but will waste time meanwhile. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users plenty of time and energy. The consequence is more contented clients, as they can effortlessly find the information they wish, and much less work for the customer care team, because typically the vast majority of the enquiries and issues that clients have are already outlined in the knowledge base. If the articles are well-written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Web Hosting
If you order a web hosting account from our company, you will get access to our extensive online documentation where you will find information on de facto everything connected with our hosting packages. The topics encompass anything from how to create an email address on your cellular phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand way and feature in-depth instructions on how to accomplish a specific operation in your Hepsia hosting Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns software applications on your PC. The complete list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a particular Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to become aware of practically everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages include detailed online help documentation where you will see info on all the functions that our custom Hepsia hosting Control Panel comes with, as well as solutions to different questions and difficulties that you might chance upon. All setup guides include detailed explanations, which means that you will not need to worry about overlooking something in case you’re planning to export a database, for example. The troubleshooting articles include a range of feasible reasons for certain issues and the solution for each and every one of them, so in case you aren’t able to send emails even though you have the correct SMTP settings, for example, you can swiftly discover what the reason could be and correct the issue with several clicks in your mail client. As Hepsia offers quite a few features, you will be able to find related articles in each single section. If you want to examine all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.