Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you can find an in–depth Help Center section featuring a lot of how–to articles and regularly asked questions. They are compiled by our support team of trained techs. Simply type in your question and our intelligent platform will return the most appropriate answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a collection of instructional video tutorials that visually show how to settle a typical issue related to your Linux web hosting account. You will find the videos in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 help desk support service with a 60–minute response time guarantee. A group of capable techs will be online for you to attend to all the enquiries that you might have. During off–peak times, a reply will be supplied within just twenty minutes.