A 99.9% Server Uptime
The principal advantage of building your very own web hosting platform is that you do not have to be worried about compatibility – you set up a given set of software apps in such a way as to work with a specific set of hardware parts. The outcome is something much more steady and dependable, since there are fewer potential chances of failure. We’ve set up our cloud hosting system using time–tested hardware components in addition to a strongly modified version of SELinux in an attempt to create a totally safe and secure home for your personal sites.
That’s the reason why, with all our Linux web hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on enterprise–grade hardware parts furnished by Juniper. On top of that, on each and every router, we’ve placed a firewall with a complex algorithm that will filter all shady requests.
In this way, in each of our data center facilities – in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to reduce all potential risks with our cloud hosting packages and regardless of the fact that our company provides excellent support, there are cases when the client simply isn’t happy with what we have to offer. Or he needs to upgrade to a more powerful hosting service, such as a virtual private server or even a dedicated hosting server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t satisfied, you will get your money back.
24/7 Technical Support
In the event that you manage a hosting company, your technical support engineers are of primary importance. For this reason, we have carefully assembled a very proficient group of support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support questions are responded to in less than 60 minutes and our average ticket response time is under 20 minutes!